Shipping
Free shipping on all orders within the United States.
Delivery time: most orders arrive in about 8 days.
You'll receive a tracking number by email as soon as your order ships.
Our 30-day comfort guarantee
If you're not happy with your KneeHaven for any reason, contact us within 30 days of delivery for a full refund.
How to request a return
- Email us at [YOUR SUPPORT EMAIL] with your order number.
- We'll reply with return instructions within 1 to 2 business days.
- Once we receive your return, your refund is issued to your original payment method within [X] business days.
Damaged or faulty items
If your item arrives damaged or stops working, email us with your order number and a photo, and we'll send a replacement or refund at no cost to you.